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FAQ
Frequently asked questions
General
We have a straightforward return policy. Customers can return products through a simple process, although return delivery charges are the customer's responsibility. Customized items are non-returnable, but we offer a 6-month repair service to ensure your satisfaction. If you encounter any issues, we provide two convenient options: Refurbishing Kit: We can send you a kit with the necessary tools and instructions for minor repairs. Repair by Us: You can ship the item back to us, and we’ll handle the repair. Return shipping costs will be the customer’s responsibility. For more details, visit our Shipping and Returns page.
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